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Return & Refund policy

Return

Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (5 to 10 days, please check with your bank). (Refunds will be done only through the Original Mode of Payment)

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
To return the products, please mail the order details to [email protected] SIPFUL COFFEE Trading.

Address: Apricot Tower,
Dubai Silicon Oasis,
7th floor Office 707,
Dubai, UAE

T: +971 422 344 19
M: +971 50 30 818 50
E: [email protected]